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Last Updated: November 17, 2024

Introduction

At RTHMN, we specialize in developing sophisticated trading indicators and software products designed to assist traders in market analysis and pattern recognition. We understand that privacy and data protection are fundamental to our relationship with our users. This comprehensive privacy policy explains how we collect, use, protect, and manage your information when you use our trading indicators, software products, analytical tools, and related services (collectively referred to as "Services").

Our commitment to transparency and data protection drives every aspect of our operations. This policy has been carefully crafted to provide you with a clear understanding of our data practices while ensuring compliance with global privacy standards and regulations.

1. Information We Collect1.1 Personal Information

When you create an account with RTHMN, we collect essential information necessary to provide our services effectively. This includes your full name, email address, and encrypted password. During the registration process, you may choose to provide additional information such as your trading experience level and preferences, which helps us tailor our services to your needs.

For subscription management and payment processing, we require certain financial information. This includes billing details necessary to process your payments and maintain your subscription status. Rest assured that all financial information is handled with the highest level of security and in compliance with industry standards.

Your profile may be enhanced with optional information that you choose to provide. This might include professional certifications, trading experience, or other relevant background information that helps us better understand your trading needs and preferences.

1.2 Service Usage Information

Through your interaction with our trading platforms and tools, we automatically collect information about how you use our services. This includes your interaction patterns with our trading indicators, chart configurations, and tool preferences. This information is crucial for improving our services and ensuring they meet your trading needs effectively.

Our systems also collect technical data necessary for service operation, including your IP address, device information, and geographic location. This information helps us maintain service security, prevent unauthorized access, and ensure optimal performance of our trading platforms.

2. How We Use Your Information2.1 Core Service Delivery

The primary purpose of collecting your information is to provide and maintain our trading platforms and analytical tools. We use your data to process indicator calculations, generate real-time market analysis, and ensure that your trading tools function exactly as intended. This includes maintaining accurate account records, processing transactions, and providing technical support when needed.

Our development team uses aggregated usage data to optimize our services continually. By analyzing how our tools are used, we can improve their effectiveness, enhance user interface design, and develop new features that better serve your trading needs.

2.2 Communication and Support

We maintain several channels of communication with our users, each serving a specific purpose. Essential communications include critical service updates, security alerts, and important account notifications. These messages are integral to maintaining the security and functionality of your account.

With your consent, we may also send educational content, market analysis reports, and information about new features or products. We believe in providing valuable insights and updates that enhance your trading experience, while respecting your communication preferences.

3. Data Protection and Security3.1 Infrastructure Security

Our security infrastructure is built on enterprise-grade technologies and protocols. We employ multiple layers of protection, including advanced firewall systems, intrusion detection, and continuous network monitoring. Regular security audits and vulnerability assessments ensure that our protection measures remain effective against evolving threats.

3.2 Data Encryption

We implement end-to-end encryption for all sensitive data transmission and storage. This includes military-grade encryption protocols for stored data and SSL/TLS encryption for all data in transit. Our encryption key management follows industry best practices, with regular key rotation and secure storage protocols.

4. Trading Disclaimer

As a provider of trading indicators and analytical tools, we must emphasize that trading financial instruments involves substantial risk. Our tools are designed to assist in market analysis and pattern recognition, but they cannot guarantee trading success. Market conditions are inherently unpredictable, and past performance does not indicate future results.

Users should understand that our indicators and tools are meant to support, not replace, thorough market research and sound trading decisions. We strongly encourage users to develop their own trading strategies and exercise careful judgment in their trading activities.

13. Contact Information

Our dedicated privacy team is available to address any questions or concerns about this privacy policy or our data practices. You can reach us at: [email protected]

We strive to respond to all privacy-related inquiries within 48 hours, with data access requests typically processed within 30 days.

14. Acceptance of Terms

By using RTHMN's Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions. This includes understanding our data collection practices, trading disclaimers, and your rights regarding your personal information.

RTHMN reserves the right to modify this policy as needed to reflect changes in our practices or legal requirements. Users will be notified of any material changes through appropriate channels.

Last Updated: November 17, 2024